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Why hasn't my site started yet?

Before construction can begin, there are a few important milestones that need to be completed. Some of these may still be underway for your new home:

These include: 

  • Final approvals or permits
  • Construction drawings and engineering
  • Site readiness checks, including access, safety, services and fencing
  • Service authority approvals or works (water, power, sewer, NBN)
  • Trade scheduling, so work can commence smoothly once on site

  • Outstanding customer information, where we don’t yet have everything required to proceed

    • This can include:

      • Unconditional finance approval

      • Signed contracts, drawings or documentation

      • Confirmation that all existing structures on the site have been removed

      Until all required information is received and confirmed, construction cannot commence.

What happens next?
Our team is actively working through these steps. If you’d like an update on what’s been completed and what remains outstanding, you can check your HomeHub or contact your Customer Relationship Coordinator (CRC), who can talk you through the next milestone and expected timeframes.